Achill ManagementAchill Management

A small local children’s charity was looking to develop its site to provide new buildings and services in a very deprived area in South East England. A development study was commissioned to evaluate the demand for services and the feasibility of taking them forward.
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A major charitable Foundation required two surveys to help develop a new business plan: the first was to understand how it was perceived by its clients, and the second aimed to help its trustees to develop a new Vision and set of values to underpin the new plan. Both surveys used structured, confidential one-to-one interviews.
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This study was for a second-tier capacity building organisation which, after a period of expansion, needed to develop a forward-looking business plan which also identified priorities for new activity and funding opportunities.
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Stakeholder engagement is critical to the long term success of any organisation. Whether this involves funders, partners or service users, from government to small voluntary groups, you need to know who your stakeholders are, what they think of you, and how you can help fulfil their needs.

We have a lot of experience in identifying and managing stakeholders, and in working with them in a way, which quickly identifies their needs and expectations, to deliver high quality feedback and results for you.

We can undertake stand-alone stakeholder surveys and stakeholder management projects, but we also use our stakeholder expertise to add real value to project assessments, organisational evaluations and strategic business planning.

Every piece of work we do is therefore tailored to your needs and developed using our knowledge and understanding of your organisation and the wider field it operates in.

Stakeholder Surveys

These can take a variety of forms including paper and e-mail questionnaires, focus groups and structured one-to-one interviews both face-to-face and by telephone. Surveys can be in quantitative or narrative in style, although we often find it helpful to clients to blend the two approaches, to provide both quantitative feedback with qualitative insight.

It is essential to devise the right sort of questions to ensure that responses are incisive and relevant, at the same time ensuring that the overall messages are coherent and, above all, helpful to you.

At the same time, we recognise the importance of your stakeholders to you, and the handling ofthose relationships with a sensitive and intelligent approach, thus helping to enhance and develop those links.

Stakeholder Management

Good stakeholder management is key to any effective organisation. We can help you map your existing stakeholders, identify potential new contacts, and suggest ways in which you can make better use of existing links. This might include: indentifying potential new sources of funding; strengthening existing relationships; helping you work better with the statutory or voluntary sector; or investigating new business opportunities or delivery partners. We will always start from an understanding of your organisation and its aims and objectives to ensure the work delivers what you need.

Project Assessments and Organisational Audits

Good stakeholder feedback is essential to any assessment or evaluation. Our expertise is in blending stakeholder feedback with other elements of the work in a seamless way, based on a thorough understanding of your organisation and the market in which it operates. Our strong analytical capability enables us to make the links between stakeholder expectations and needs, and your aims, objectives and service delivery.